Rehoboth Beach, a popular tourist destination in Delaware, offers a range of services to ensure a comfortable and enjoyable experience for its residents and visitors. One of the essential services provided by the city is the water department, which manages the water supply and billing for both residential and commercial customers. This comprehensive guide will help you understand the Rehoboth Beach water bill, including payment options, billing inquiries, and other critical details.
What are the Payment Options for the Rehoboth Beach Water Bill?
The City of Rehoboth Beach offers several convenient methods for making payments:
- Online Payments: Visit the Rehoboth Beach Citizen Self-Service Portal to pay utility bills, including water and sewer bills, online.
- Mail: Send checks, money orders, or cashier’s checks payable to the City of Rehoboth Beach to PO Box 1163, Rehoboth Beach, DE 19971.
- In Person: Pay at City Hall during regular business hours (8:30 am-4:30 pm, Monday-Friday, and 8:30 am-noon on summer Saturdays).
- Direct Payment: The city accepts direct payments from your bank for utility bills with no cost to you. Complete the Authorization Form and return it to City Hall.
How Can I Make Billing Inquiries or Request Changes?
For billing inquiries, changes to property or account information, or to notify the city of changes, call City Hall at 302-227-6181. For water cut-offs, billing, and property inquiries, call 302-227-6181, ext. 159, during normal business hours (8:30 am-4:30 pm, Monday-Friday). For after-hours emergencies, call 302-227-2577.
What is the Cross-Connection Control Program in Rehoboth Beach?
The city is implementing a cross-connection control program in 2024, focusing on commercial and high-hazard residential customers. This program ensures safe drinking water by requiring annual inspections of cross-connections and backflow preventers at the customer’s expense.
How is Rehoboth Beach Improving the Lead and Copper Rule?
The city is implementing improvements to the Lead and Copper Rule, revised in 2021, to better protect children and communities from lead exposure in drinking water.
Where Can I Find the Annual Water Quality Reports?
The water department provides annual water quality reports, which can be accessed through the city’s website or by contacting the water department.
Key Contacts and Information
- Water Department: 302-227-6181, ext. 159 (normal business hours), 302-227-2577 (after-hours emergencies)
- City Hall: 302-227-6181
- Mailing Address: PO Box 1163, Rehoboth Beach, DE 19971
- City Hall Address: 229 Rehoboth Avenue, Rehoboth Beach, DE 19971
Rehoboth Beach Water Bill Statistics and Facts
- The City of Rehoboth Beach serves approximately 6,000 residential and commercial customers.
- The water department performs daily water quality checks and provides timely repair of water system breaks and failures.
Real-Life Incident: Implementing Lead and Copper Rule Improvements
In 2021, the Environmental Protection Agency revised its Lead and Copper Rule to better protect children and communities from risks related to lead exposure in drinking water. The City of Rehoboth Beach is implementing improvements to this rule to ensure safe drinking water for its residents and visitors.
References:
1. City of Rehoboth Beach. (n.d.). Account Information. Retrieved from https://www.cityofrehoboth.com/administration/billing-inquiries
2. City of Rehoboth Beach. (n.d.). Water Service. Retrieved from https://www.cityofrehoboth.com/water-service
3. City of Rehoboth Beach. (n.d.). Online Payments. Retrieved from https://www.cityofrehoboth.com/online-payments
4. City of Rehoboth Beach. (2023). DIRECT PAYMENT OF CITY OF REHOBOTH BEACH UTILITY BILLS. Retrieved from https://www.cityofrehoboth.com/sites/default/files/2023-05/CoRB%20Finance%20-%20Direct%20Payment%20of%20Utility%20Bills%20form%2020230525.pdf
5. City of Rehoboth Beach. (n.d.). Water Department. Retrieved from https://www.cityofrehoboth.com/water-department