Rehoboth Beach Utilities is a vital service provider that ensures the community has access to reliable and sustainable water, sewer, and solid waste management. As a beach town destination, Rehoboth Beach relies on these essential utilities to maintain public health, environmental sustainability, and a high quality of life for residents and visitors alike.
What Services Does Rehoboth Beach Utilities Provide?
Rehoboth Beach Utilities offers three primary services to the community: water, sewer, and solid waste management.
Water and Sewer Services
The water department is responsible for providing a consistent supply of clean, safe drinking water to approximately 6,000 residential and commercial customers. They perform daily water quality checks to ensure the water meets all federal and state guidelines for potability. The department also promptly addresses any water system breaks or failures to maintain uninterrupted service.
The sewer services component of Rehoboth Beach Utilities is responsible for the efficient collection and treatment of wastewater generated within the community. This helps to protect the local environment and public health by preventing the release of untreated sewage.
Solid Waste Management
In addition to water and sewer services, Rehoboth Beach Utilities also provides solid waste collection and disposal services to the community. This includes the regular pickup of trash, recyclables, and yard waste to maintain a clean and well-kept town.
How Can Customers Pay Their Rehoboth Beach Utility Bills?
Rehoboth Beach Utilities offers several convenient payment options for customers:
- Online Payments: Customers can make utility bill payments and other general bill payments through the Rehoboth Beach Citizen Self-Service Portal.
- Mail: Payments can be sent by check, money order, or cashier’s check payable to the City of Rehoboth Beach and mailed to PO Box 1163, Rehoboth Beach, DE 19971.
- In Person: Customers can make payments in person during regular business hours at Rehoboth Beach City Hall.
What is the Cross-Connection Control Program?
Rehoboth Beach Utilities is implementing a Cross-Connection Control Program in 2024 to enhance the safety and integrity of the water distribution system. This program will focus on commercial customers and residential customers with high-hazard potential, such as those with irrigation systems, swimming pools, or other backflow hazards.
Under this program, customers will be required to have their cross-connections and backflow preventers inspected annually by certified testers at their own expense. This helps to prevent the potential backflow of contaminated water into the public water supply.
How is Rehoboth Beach Utilities Addressing the Lead and Copper Rule Improvements?
In 2021, the Environmental Protection Agency (EPA) revised the Lead and Copper Rule to provide better protection for children and communities from lead exposure in drinking water. Rehoboth Beach Utilities is actively implementing improvements to ensure safe drinking water for everyone within its service area.
These improvements may include, but are not limited to, the following:
– Increased monitoring and testing of lead and copper levels in the water supply
– Identification and replacement of lead service lines and other lead-containing components in the water distribution system
– Enhanced public education and outreach efforts to inform customers about the importance of lead and copper reduction
Where Can Customers Find Additional Information or Make Changes to Their Accounts?
For any billing inquiries or changes to property or account information, customers can contact Rehoboth Beach City Hall at 302-227-6181. To update the mailing address on file for their account, customers can use the Change of Address form provided by the city.
Conclusion
Rehoboth Beach Utilities plays a vital role in maintaining the quality of life and environmental sustainability of the Rehoboth Beach community. By providing reliable water, sewer, and solid waste services, the utility helps to ensure public health, support the local economy, and preserve the natural beauty of this popular beach destination. With a focus on continuous improvement and customer service, Rehoboth Beach Utilities is committed to meeting the evolving needs of its residents and visitors.
Reference:
- https://www.doxo.com/info/city-of-rehoboth-beach
- https://www.cityofrehoboth.com/water-department
- https://www.cityofrehoboth.com/online-payments