Cocoa Beach Utilities are an essential part of the city’s infrastructure, providing critical services such as water, sewer, garbage, reclaimed water, and stormwater management to its residents. As a coastal community, Cocoa Beach relies on these utilities to maintain a high quality of life and support the local economy.
Water Services: Quenching the Thirst of Cocoa Beach
The City of Cocoa supplies water services to Cocoa Beach residents. Residents can conveniently pay their Cocoa utilities bill on the City of Cocoa’s website. The Utilities Department is responsible for providing an ample supply of quality drinking water and efficient water, wastewater, and reclaimed water systems.
Sewer Services: Keeping Cocoa Beach Clean and Flowing
The City of Cocoa Beach provides sewer services to its residents. Sewer fees vary, and you can view the City Fee Schedules for all city-related utilities on the Fee Schedule Page.
Garbage Services: Maintaining a Clean and Tidy Cocoa Beach
Garbage services are also provided by the City of Cocoa Beach. The City liaises with Waste Management for Cocoa Beach residents to ensure efficient waste disposal.
Reclaimed Water Services: Conserving Precious Resources
Cocoa Beach has a reclaimed water supply that is now off restrictions. Reclaimed water is used for irrigation and other non-potable purposes, helping to conserve precious drinking water resources.
Stormwater Services: Preventing Floods and Ensuring Proper Drainage
The City of Cocoa Beach is also responsible for managing stormwater services to prevent flooding and ensure proper water drainage during heavy rainfall.
Utilities Customer Service: Providing Quality Support
The Utilities Customer Service department is responsible for providing quality customer service to over 90,000 customers. They answer over 12,000 monthly telephone calls and assist over 7,500 walk-in customers. They also set up payment plans and extensions, process new and terminate accounts, transfer service, explain rates and fees, assist with leak and water main break issues, and provide customers with forms to facilitate payments.
Field Services: Maintaining the Utility Infrastructure
The Field Services department is responsible for reading and recording 90,000 water and reuse meters, maintaining meters and the easements to the water meters, reporting illegal connections, investigating leaks, stuck meters, and other irregularities.
Billing: Ensuring Accurate and Efficient Utility Payments
The Billing department is responsible for editing and processing bills, collecting and processing utility payments, processing all final billing and refunds, reconciling payments from various banking facilities, facilitating the collection process of all debt, and assisting in the reconciliation of the Utility Accounting System.
Key Facts about Cocoa Beach Utilities
| Service | Provider |
|---|---|
| Water | City of Cocoa |
| Sewer, Garbage, Reclaimed Water, Stormwater | City of Cocoa Beach |
| Business Hours | 8:30 am-4:30 pm |
| Customer Service Hours | Mon – Fri: 8:00 AM – 6:00 PM Eastern Standard Time |
| Account Questions | [email protected] 321-433-8400 |
| 24-Hour Automated Phone Payments | 321-433-8400 |
Cocoa Beach Utilities are an essential part of the city’s infrastructure, providing critical services to residents and supporting the local economy. By understanding the various services, customer support, and billing processes, Cocoa Beach residents can better navigate and utilize these essential utilities.
References:
– City of Cocoa Utilities
– City of Cocoa Beach Utilities
– Cocoa Water Customer Service
– City of Cocoa Beach
– Cocoa Utilities Bill Pay